There is no need for costly call centre/contact centre systems, previous experience in telemarketing or for an employee trained in telemarketing. All you need is your own pool of qualified work force.
Wide scope of application:
- Phone market research
- Phone sales
- Public surveys
- Customer satisfaction assessment
- Phone-based event organisation tasks
- Database compilation, streamlining and maintenance
- Sales force time management
- Management of medical appointments and patient lists
- In the hotel industry: tracking of previous guests
- Receivables management and collection
- Pre-launch assessment of new services and products
- Customer service/helpdesk
- Project monitoring, work process supervision
Whatever your reason for making outgoing calls involving pre-defined questions, calls are made quick and easy thanks to the Click-To-Call feature, responses are recorded easily, and response statistics can be compiled and exported for further processing in a few easy steps.
